New WESTlink bus app launches

The new WESTlink bus app has been launched and is available to download from the AppStore or Google Play Store.

But with the demand responsive bus service due to go live next Monday (3rd April) concerns continue to be raised over the lack of information available to the wider public. A public meeting due to take place in Brislington tomorrow (30th March) has been cancelled.

WESTlink is a new, on-demand bus service using a fleet of minibuses to connect outlying areas with the wider transport network. It will not run to a fixed timetable but rounds up individual pre-booked journeys into a dynamic schedule.

Passengers can book a journey up to 24 hours ahead and will be advised of the nearest pick-up point and time (within one hour of the requested time). Mobile phone technology is the driver behind demand responsive transport although passengers will also be able to book using a website and a call centre.

The WESTlink app works in a very similar way to Uber or the Bristol Airport taxi booking system. Once booked, passengers will also receive updates by text or be able to track the WESTlink minibus as it nears the pick-up point.

The service is being operated by a fleet of 30 liveried minibuses in two zones. The North zone covers areas north of Bath, most of South Gloucestershire and parts of east Bristol. The South zone covers parts of south Bristol such as Whitchurch and Brislington, Keynsham, Chew Valley and Midsomer Norton.